Question 1

How long does delivery take across South Africa?

Accepted Answer

We offer two delivery options: Express Delivery (2–3 business days) for when the occasion calls for urgency, and Standard Delivery (3–7 business days) depending on your area. Major metros like Johannesburg, Cape Town, and Durban are typically on the faster end.

Question 2

How much does delivery cost?

Accepted Answer

Standard delivery is R150. Express delivery is R220. Orders over R900 qualify for free standard delivery.

Question 3

Do you deliver to all provinces?

Accepted Answer

Yes — we deliver to all nine provinces across South Africa via The Courier Guy, a trusted courier service with nationwide reach and full tracking.

Question 4

Can I return a fragrance?

Accepted Answer

We do not offer standard change-of-mind returns. Returns are considered on a case-by-case basis: get in touch with our team, tell us what happened, and we will review your request to determine whether you are eligible.

Question 5

What condition must the item be in to be returned?

Accepted Answer

To be eligible for a return, the fragrance must be unopened and in its original packaging. We are unable to accept items that have been opened or used.

Question 6

Are there any return fees?

Accepted Answer

If your return is approved, a small return fee applies to cover the cost of collecting the item and transporting it back to us. The balance is then refunded to you.

Question 7

How are Farèa Scents fragrances made?

Accepted Answer

Farèa Scents is a South African fragrance house. We source premium fragrance oils from established manufacturers, then blend, bottle, and package every fragrance ourselves here in South Africa — giving you luxury scent at a considered price.

Question 8

How long do your fragrances last?

Accepted Answer

Our fragrances are highly potent and built for serious longevity — on skin they comfortably last a full day and often well into the evening, with sillage that evolves beautifully as you wear it. Applied directly to clothing they last even longer, holding their scent right up until the next wash. The oud and woody scents in our Luxe Collection tend to last longest of all.

Question 9

Which fragrance should I choose as a gift?

Accepted Answer

Our Luxe Collection is designed with gifting in mind — long-lasting, elegant, and presented in premium packaging. If you are unsure, our team is happy to recommend a scent based on the recipient’s personality.

Questions, answered.

Delivery & Shipping

Returns & Exchanges

Our Fragrances